Why do we have these problems over and over again? (29)

Last week I was triggered by a number of news items in the Netherlands. In previous episodes of the articles my colleagues and I have been writing about requirements and requirements engineering. The subject of non-functional requirements has been addressed a number of times. There were 2 items, both related to the COVID-19 pandemic we are experiencing, addressing a non-functional aspect of the system.

The first one was an item about a specific phone line introduced people could call to make an appointment to get vaccinated