Privacy statement

This privacy statement explains which personal data Improve Quality Services B.V. (“Improve”), part of ICT Group NV, and its affiliated companies collects from you through our interaction with you and through our services and products, how this is done, what role cookies play in this, for which we use the personal data , how long we keep personal data, how you can view and adjust the personal data stored by us and how your personal data is secured with us.

Company details

Improve Quality Services B.V
Prof. Dr. Dorgelolaan 30
5613 AM Eindhoven
The Netherlands
Tel: +31 (0)40 – 202 1803
KvK nummer: 17101379


f you have any questions about Improve’s privacy and cookie policy, exercise your rights, or requests regarding transparency, you can contact Improve by mail and telephone based on the above information. It is also possible to send an e-mail to

Applicability Algemene Verordening Gegevensbescherming (AVG)

When processing data, Algemene Verordening Gegevensbescherming (AVG) or General Data Protection Regulation (GDPR) may apply. We also speak here of AVG. The GDPR applies when there is a fully or partially automated processing of personal data, but also to the manual processing of personal data included in a file or intended to be included there.

To determine whether the GDPR applies, the following questions are important:

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